Privacy Policy

Welcome to the DirectPaymentPlan.com website. Below you will find our privacy policy regarding any personal information you may supply through this site. Our goal is to protect your information in the process of enrolling you in the direct payment service.

Information required for enrolling in direct payments

This website is operated for the purpose of enrolling customers (individuals and companies) for direct payment services. Direct payments (DP) is a service provided by billers (utility and utility like companies) to debit a financial institution account to pay a recurring bill. Enrolling in DP requires customers to provide personal and banking information to their biller in order to establish the service. The DirectPaymentPlan.com website is operated on behalf of the participating billers listed on the site who are referred to in the privacy statement as participants.

The enrollment process is for the initial setup of your service. All future contact concerning the service should be made directly with your biller. This site does not provide for future accessing of your information once the enrollment has been completed. The information is delivered to the biller who maintains it for processing your recurring electronic payment debiting your account.

Keeping your information secure

Keeping your information secure is one of our most important responsibilities. We value your trust and handle your information with care. In the process of doing business we collect and process your information for delivery to the billers you have chosen to setup your DP service. We safeguard information according to established security standards and procedures. We educate our employees about the importance of confidentiality and customer privacy.

Keeping your information accurate

Keeping your account information accurate is very important. If you ever find that your account information is incorrect or not current please contact your billers directly at the telephone number that appears on your billing statement.

How your information is used:

Name, address, and telephone number

Your billers require your name, address and telephone number to identify you in the process of setting up the DP service. Billers may also use this to contact you to obtain missing information in order to complete the enrollment.

Banking information

Your banking information which includes your financial institution’s routing and transit number, account number and type of account is used to set up the direct payment information in the biller’s billing service or through their third party service company. The information is used each billing period to originate electronic debits to your account to collect your payment. This information is maintained in your billing records by the billers you have selected for the DP services. Your biller may be required to share this information in connection with fraud investigation, an acquisition, or sale of your biller account to another service provider.

Authorization code

When you begin the enrollment process you will be asked to enter an authorization code. The code will be retained with your sign up information and will not be shared with any other party.

Enrollment E-mail address

Your E-mail address will be used to confirm your sign up, if provided during enrollment. Regular E-mail is non-encrypted thus the information returned in your confirmation will not contain the actual biller and bank account information. Your biller may retain this information for communications with you, and for other purposes.

E-mail requests

E-mail received to this site serves to provide as means for you to ask questions or to request services from billers who may not be participants in this program. Your E-mail content and address provided with questions will be used for follow-up and to deliver a response. Your E-mail requesting action will be forwarded to the appropriate biller.

Note: All of the above information is provided to your biller (except for your Authorization Code) for the purpose of direct payments enrollment. Contact your biller using the phone number on your billing statement for questions concerning their privacy policy and the use and securing of your information.

Linking to DirectPaymentPlan.com

If your method of entering the DirectPaymentPlan.com is as a result of a link provided by another website then this site cannot provide for the privacy of information that was used to reach this site. Once in this site the privacy and security comments stated apply.

Linking from directpaymentplan.com

This site contains links to the websites of participating billers. Our privacy policy will not apply for other sites you my link to.

Sharing your information

Except as described above this site will not share this information with any other party.

About cookies

Cookies is the ability to place records on your disk drive for interacting with internet users, and can only be read by the server that gave it to you. This site uses cookies to complete your enrollment.

Protecting our children

We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children’s identities and privacy online is important in that the responsibility to do so rests with both the online industry and with parents.

Entering the site to enroll or browse

We gather and analyze data regarding usage of our website, including domain name, number of hits, pages visited, length of user session, etc., to evaluate the usefulness of our site.

Count on our commitment to your privacy

You can count on us to keep you informed about how we protect your privacy and limit the sharing of information you provide to us.